Skip to main content

Activate tariff using existing balance

Activate a session tariff for a player and pay for it from their current balance (money already on the account). No card or cash payment is taken at this step.

Step 1. Open the Hall or session booking​

In the left sidebar, select Hall. Open the Control Center or List tab. Start Book Session or the flow where you add a tariff for the player.

Hall — Control Center

Step 2. Select client and device​

Select the Client and Device, then click Select tariff and duration.

Client and Device selected

Step 3. Add the tariff​

In the Tariffs tab, choose the tariff (e.g. 1 hour). Configure play time if required and add it to the cart.

Tariff added to cart

Step 4. Pay from balance​

In the order or payment step, choose to pay from the player's balance. The tariff cost is deducted from the existing balance. Ensure the balance is sufficient.

Payment from balance

Step 5. Confirm​

Confirm the order. The tariff is activated and the balance is debited. The session is created without a new card or cash payment.

Tariff activated — balance debited

Summary​

Same booking flow as "Activate tariff with payment", but at the payment step you choose to pay from the player's existing balance instead of Card or Cash. No money is collected at the counter.

| Player has sufficient balance on account | If not, use Accept payment first or pay by Card/Cash for this session |

Common situations​

| Insufficient balance | Use Transactions → Accept payment to top up, or complete this session with Card/Cash. |

| Pay from balance not available | Check that the client is selected and has a positive balance; some tariffs may require card/cash only. |