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Top up player balance

Add money to a player's balance using Financial OperationsAccept payment from the Transactions section.

Step 1. Open Transactions

In the left sidebar, select Transactions. The transaction list and the Financial Operations button are displayed.

Transactions — Financial Operations button

Step 2. Open Financial Operations

Click Financial Operations in the top right. In the dropdown, select Accept payment.

Financial Operations — Accept payment

Step 3. Select the player

In the payment dialog, select or search for the **Player ***. Choose the correct client.

Accept payment — Player selection

Step 4. Enter Top-up Amount

In the **Top-up Amount *** field, enter the amount to add to the player's balance.

Accept payment — Top-up Amount field

Step 5. Choose payment method

Under Payment Method, select Card or Cash depending on how the customer pays.

Accept payment — Card and Cash buttons

Step 6. Click Top up

Review the player, amount, and payment method. Click Top up to complete the operation. The player's balance is updated and the transaction appears in the list.

Accept payment — Top up button

Summary

This flow adds real money to the player's main balance (not bonuses). Use Accept payment for cash or card payments received at the club.

| 1–2 | Transactions → Financial Operations → Accept payment |

| 3 | Select player |

| 4–5 | Enter amount, choose payment method (Card/Cash), add reason if required |

| 6 | Confirm — balance is updated |

Common situations

| Need to add bonuses | Use Financial OperationsTop up bonuses, not Accept payment. |

| Wrong amount or player | Cancel before confirming. After confirmation, use Adjust balance or a reverse operation if your club allows it. |

| Reason required | Fill in the reason/comment field; the confirm button may be disabled until it is filled. |