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Transfer user to another PC

Move a client from one device to another (e.g. from a faulty PC to a free one). The session and remaining time are transferred to the new device.

Step 1​

Open Hall (or Control Center). Find the device where the client is currently seated and the session is active.

Hall — current device

Step 2​

Open the session or device menu. Select the action to Transfer (or "Move to another PC" / "Transfer user").

Transfer option

Step 3​

Select the target device (a free PC). Confirm the transfer. The session ends on the old device and continues on the new one with the same remaining time.

Select target device — confirm

Summary​

Transfer = move active session to another PC. Flow: Hall → current device/session → Transfer → choose new device → confirm.

Common situations​

| Target PC not free | Choose another free device or wait until one is free. |

| Remaining time lost | Transfer keeps the session and time; if something went wrong, contact support or check session history. |